Privacy Policy

This Privacy Policy outlines our procedures and policies on collecting, using and disclosing your information when using the service. The policy will also give you more information about your privacy rights and how you’re legally protected.

We leverage your personal data to design and improve our service. By using our service, you’ll agree to the collection and use of your personal information in line with this privacy policy.

Privacy policy

Interpretation and Definitions


Words with a capitalized initial letter will have their meanings defined under these conditions. These definitions have the same meaning whether appearing in singular or plural forms.


In this privacy policy, the following terms are used to mean:

  • Account means a unique system designed to give you access to our service.
  • Company (also referred to as our, we, or us in this agreement) refers to SP Gaming LTD, located at Central Park, 2 Union Square, Darlington DL1 1GL, United Kingdom. The company is also the data controller for GDPR purposes.
  • Cookies are small files placed on your mobile device, computer and other devices used to access the website, containing your browsing history details on the site.
  • Device means any gadget that can be used to access the service like a smartphone, digital tablet or computer.
  • Country means the United Kingdom.
  • Personal Data is any info related to an unidentifiable or identified individual. For GDPR purposes, it means any information related to you, including a name, location data, identification number, online identifier or factors specific to the physiological, physical, mental, genetic, cultural, economic or social identity.
  • Service refers to the site. 
  • A service provider refers to the legal person responsible for processing the data on the company’s behalf. It refers to third parties (individuals or companies) employed by the website to facilitate the service and perform related tasks to help the company analyze how the product is used. 
  • You means any individual using the company, the service and other legal entities on behalf of which an individual is using the service.
  • Website refers to, accessible from
  • Usage Data means data automatically collected and generated by the service use or from the underlying infrastructure. 

Collecting and using personal data

Personal Data

When using our service, we might ask you for certain personally identifiable information that we can use to identify or contact you. This personally identifiable data includes your names, email addresses and usage data.

Personal data protect

Usage Data

We automatically collect usage data when you use the service. Usage data might include information like your device’s IP address, browser type and version, visited pages, unique device identifiers, the time of your visit, unique device identifiers, the time spent on each page and other diagnostic data. 

When you use a mobile device to access the service, we might automatically collect information like the type of smartphone you’re using, its IP address, the operating system, the mobile phone’s unique ID and other unique identifiers. We might also collect the information that your browser transmits whenever you access the service through a mobile phone.

Tracking Technologies and Cookies

Our company uses cookies and other tracking technologies to track activities on Our Service and record some information. The tracking technologies used are tags, beacons and scripts that track and collect information to help analyze and improve our service. Some of the technologies we use include:


Browser cookies

Cookies refer to small files placed on your device. You can reject all cookies or get notified when a cookie is sent. However, you might not fully access some parts of the service if you don’t accept them. As such, our service will use cookies unless you’ve adjusted your browser’s settings to refuse cookies.

Flash cookies

Some service features might use locally stored objects (Flash Cookies) to gather and store information on your activity or preferences on our service. These objects aren’t managed by the same setting that controls browser cookies. For information on how to delete flash cookies, consider reading “Where can I change the settings for disabling or deleting local shared objects? “

Web Beacons

Our emails and certain parts of our service might feature small electronic files called web beacons, also called pixel tags, clear gifs and single-pixel gifs that allow the company to perform different tasks. That includes counting the users who have opened an email, visited our pages and other web-related statistics. For example, we can use web beacons to record the popularity of certain sections and verify server or system integrity.

Use of cookies and tracking technologies

Cookies can be “Session” or “Persistent.” Session Cookies are erased when you shut down your browser or go offline, while Persistent Cookies stay on your device. Our service uses both Persistent, and Session Cookies for the purposes explained below:


Essential/Necessary Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are necessary to deliver the services available through our website and allow you to access some features. They 

assist in authenticating users and preventing fraudulent use of accounts. Without them, the services you need from our website can’t be available, and we only the cookies to provide you with these services.

Policy Cookies/ Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies show whether a user has accepted cookies used on the website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies help us remember your choices while using the website, like remembering your language preference and login details. The cookies deliver a more personalized experience and help you avoid re-entering your preferences each time you’re using the website.

Tracking and Performance Cookies

Type: Persistent cookies

Administered by: Third-parties

Purpose: We use these cookies to track information on the website’s traffic and how our users are using it. The information we gather through these cookies might identify you as a visitor because the collected data is linked to pseudonymous identifiers related to the device used to access the website. We might also use the cookies for testing new features, pages and functionality of our website to see the users’ reactions towards them.

Use of Personal Data

We might use your personal information for the purposes shown below:

  • To provide and maintain our services while monitoring service usage.
  • To manage your registration as a service user, your personal data will give you access to different site functionalities available to registered users.
Use personal data
  • To contact you through SMS, telephone calls, email or other forms of electronic like mobile app push notifications on updates and informative communications relating to products, functionalities and contracted services. That includes security updates that are reasonable or necessary for their implementation.
  • For the compliance, development and undertaking of the purchase contract for items, services or products you’ve purchased through us.
  • To provide you with offers, news and general information on other services, goods or events that we offer similar to the one you’ve enquired about or subscribed for unless you choose not to get such information.
  • To attend or manage your requests
  • To conduct or evaluate mergers, divestitures, reorganizing, restructuring, dissolution and other transfers or sales of all our assets, whether as part of a bankruptcy or a going concern, liquidation and other similar proceedings where our users’ personal data is part of the transferred asset.
    • We might also use your personal information for identifying usage trends, data analysis, and evaluating the effectiveness of services, products and promotional campaigns.

We can also share your personal information in these situations:

  • With service providers: We might share your information with the service providers for monitoring and analyzing the service use to contact you.
  • With affiliates: We share personal information with our affiliates but require them to honor the privacy policy outlined here. These affiliates include the parent company and other joint venture partners, subsidiaries, or companies under our control.
  • For business transfers: We might transfer or share your personal information during negotiations, sale of company assets, mergers, acquisitions and financing of our business to other companies.
  • With business partners: We might share personal information with business partners for offering specific services, products or promotions.
  • With your consent: We might share your information with third parties for any purpose you authorize us.
  • With other users: When users share personal information when interacting in public areas with other site users, the information might be visible to the public and distributed outside.

Retention of personal data

We will store your personal data as long as necessary for the purpose outlined in this privacy policy. We’ll retain and use the data to the extent necessary for compliance with our legal obligations, enforce our legal policies and resolve disputes.

Our company also retains usage data for analysis purposes. We generally retain the usage data for shorter periods, except when the data helps to strengthen the security and improve our service’s functionality, or we’re legally required to retain the data for longer periods.

Transfer of personal data

Your information is processed by our company’s operating offices and other places where the involved parties are located. That means the information might be maintained or transferred to computers outside your province, state, country and other jurisdictions where data protection laws might differ from your jurisdiction.

Your consent to our privacy policy and submission of such information confirms your agreement to this transfer. Our company will reasonably take the necessary steps to ensure that your personal data is securely maintained according to this privacy policy. No personal data transfer will occur to a country or organization unless enough controls are incorporated, including your information’s security.

Disclosure of personal data

Law Enforcement

In some circumstances, our company might need to disclose your personal data when required by law concerning valid requests from public authorities like a government agency or court.

Business Transactions

The user’s personal data might be transferred if our company is involved in an acquisition, merger or asset sale. We’ll notify you before transferring your data to be subjected to different privacy policies.

  • Complying with legal obligations
  • Protecting and defending the company’s rights or property
  • Protecting against legal liability
  • Protecting the public and users’ personal safety
  • Investigating or preventing possible wrongdoings concerning the service

Security of the Personal Data

While data security is crucial, remember that no transmission method on the internet or electronic storage method is 100% safe. We strive to incorporate commercially acceptable means of protecting your personal data and can’t guarantee its absolute security.

Detailed information on processing personal data

Our service providers might access your personal data. These vendors gather, store, process, use and transfer information on your activity on the service according to the privacy policies.


We might use third-party providers to analyze and monitor the use of this service:

Google Analytics

Google’s web analytic tool helps us track and generate website traffic reports. The data collected allows Google to monitor and track our service use, and the data is linked to other Google services. Google might use the data collected to personalize and contextualize the adverts on its advertising network.

To opt-out of making data on your activities on our service accessible by Google Analytics, install the Analytics opt-out add-on. This add-on will prevent the analytics javascript from sharing your information with Google Analytics. For more information on Google’s privacy practices, visit their Privacy & Terms page.

Usage, Performance & Miscellaneous

We occasionally use third-party providers to improve our service. That includes:

Invisible reCAPTCHA

We use reCAPTCHA, an invisible captcha service operated by Google. The service might collect data from your device for system security. This information is recorded and stored under Google’s privacy policy.

GDPR Privacy

Legal Basis When Processing User Data under GDPR

We process your personal data under these conditions:

GDPR Privacy
  • Consent: You’ve given us the consent to process your personal data for a specific purpose.
  • Contract performance: Provision of personal data is essential for agreement performance with you or any pre-contractual obligations.
  • Legal obligations: Processing your personal data is essential in protecting your important interests or that of any person.
  • Public interests: Processing your personal data relating to a task performed in the public’s best interest or while exercising the company’s official authority.
  • Vital interests: It’s necessary to process personal data to protect your interests and that of another person.
  • Legitimate interests: It’s necessary to process your personal data for legitimate interests pursued by our company.

In any case, we’ll gladly clarify the legal basis applied to processing and whether personal data provision is a contractual or statutory requirement.

Your Rights as Outlined by the GDPR

The company agrees to respect your personal data’s confidentiality and guarantees you’re free to exercise your rights. This privacy policy and the law give you the following legal rights within the EU:

Get access to your data

The right to update, delete or access our company’s information about you. You can request us to delete, update or access your personal data directly in your account’s settings section.

If you cannot perform any of these actions, don’t hesitate to contact our customer care desk to assist you. That also allows you to get a copy of the data we hold on you.  

Request personal data correction after we record it

You have the legal right to correct any inaccurate or incomplete information that we hold about you.

Object processing of personal data

This right applies when relying on a legitimate interest in data processing, and there’s something that makes your situation unique to make objections to personal data processing. You’re also free to object to where we process your personal data for marketing purposes.

Request erasure of personal data

You’re allowed to ask our company to remove or delete your personal data when we no longer have any good reason to keep processing it.

Withdraw your consent

You’re legally allowed to withdraw your consent for us to use your personal data. When you withdraw your consent, we’ll not be able to give you access to certain functionalities of the service.

Request transfer of personal data

We’ll give you or any third party you’ve chosen in a structured, machine-readable and commonly used format. Note that this legal right only applies to automated information you provide to specific functionalities of the service.

Exercising your GDPR Rights

You’re legally allowed to access, cancel, rectify and oppose by contacting us. Our team might ask you to offer identity verification before we respond to such requests. However, we’ll try out best to handle your request as soon as possible.

Users have the legal right to complain to the Data Protection Authority about collecting and using personal data. Contact the local data protection authority in the European Economic area for more information.

Children’s Privacy

Our service doesn’t address anybody under 18 years. We won’t knowingly collect or store personal information on minors (under 18 years). Please contact our customer care desk if you’re a parent or guardian aware that your child has given us their personal data.

If we’re aware that we’ve collected personal information from anybody under 18 years without parental consent, we’ll take the necessary steps to delete the data from our servers. Where we use consent as the legal basis to process your information and what your country requires as a parent, we’ll need parental consent before collecting and using the data.

Our service might feature links to other sites operated by third parties. Users who click on third-party links will be directed to a site not operated by us, and we strongly recommend reading every site’s privacy policy. We don’t have any control over the content on third-party sites and take no responsibility for their practices of privacy policies.

Changes to Our Privacy Policy

We might occasionally update our privacy policy. We’ll notify you about any changes and post the updated privacy policy here. We also notify our users via prominent notice or email before affecting the changes and indicating the “Last Updated” date on this page. We recommend periodically reviewing this Privacy Policy for changes as they’re effective when posted on this page.

Contact Us

 For any questions about our privacy policy, contact us:

– By visiting this page:  

– By email: or

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