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Responsible Gaming

Gambling should remain an enjoyable pastime. However, not all players cope with it – the game causes them too much emotion, which is also easy to get addicted to. In every country, up to 5% of players get addicted.

We urge you to play the game responsibly!

The challenge for casinos, bookmakers and related venues is to take measures to play responsibly. By doing so, they protect the welfare of their customers and maintain their user base. The take-away is that care is a win-win factor.

Why does addiction arise

Why does addiction arise?

There can be many reasons: grey reality, the hope of winning a million for your family, gambling and the desire for pleasurable emotions. However, the mechanism for addiction is usually the same: the reward system built into our psyche. When we receive a reward, the brain sends happiness hormones into the bloodstream; we feel pleasure and want to do it again.

Herein lies the hook that some players fall for: they get used to wanting the reward rather than receiving it. As we all know, the anticipation is often more enjoyable than the event itself. Gambling provides almost unlimited reserves of this expectation because it is built in a way that continually gives the illusion that winning is right around the corner!

If you love competition, if you do things on impulse or get bored too quickly, you are probably at risk.

How do you know if you’ve fallen into an addiction?

Firstly, an addiction manifests as chasing losses. You want to win at all costs and keep betting even if you keep losing.

Secondly, chasing winnings forces you to take credit. Players will do anything to get the funds to play.

Thirdly, addiction is hard to stop. It’s impossible to stop gambling, and it’s too strong a desire.

Fourthly, you lie and hide the game. Your environment is usually good at seeing from the outside what is going on and trying to stop you. So the player hides from his family and keeps playing.

Casinos with a responsible gambling policy offer particular questionnaires that allow you to determine if you have an addiction. We recommend taking these tests regularly and monitoring yourself to keep gambling an enjoyable and comfortable pastime.

How can I avoid addiction How can I avoid addiction?

You can take adequate preventative measures against addiction. If you find it difficult to control your spending on gambling, the following tools can help:

  1. Limits: playing time, spending, deposits, etc. Usually, you have to ask the support team to provide such an option. Advanced casinos offer limits immediately in your cabinet.
  2. Unsubscribe from email newsletters. Casinos may be too tempted to tell you about their offers: new games, bonuses, tournaments, etc. To avoid temptation, it is worth turning off the mailing list.
  3. Self-limitation: you can shut yourself off from the games – for a day, a week, a month or longer.
  4. Self-exclusion: you can block yourself from accessing the games for at least a year.
  5. Gamstop, Gamban, and other similar tools. All of these platforms help control your gambling.

Protecting minors

Responsible gaming necessarily includes closing off access to games to minors. Children and teenagers’ psyches are not yet mature; they don’t yet know how to control themselves. Therefore, gambling can be very harmful to immature bodies.

That is why the laws of all countries prohibit people under 18 to gamble. Casinos support this policy too. They also use verification with personal documents to make sure that the player is of legal age.

What organisations exist to help gamblers?

A lot of services help cope with addiction. The main thing to do is to understand and accept the addiction. And then fight it – along with support from family and particular organisations. Here’s an example:

  • BeGambleAware is a UK organisation working with the National Gambling Treatment Service;
  • GamCare, an independent charity that has been helping problem gamblers for over 20 years;
  • Gamblers Anonymous – an international community created by the players to meet and help each other.

Get in touch to find out more about how to play safely and enjoyably.

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